Caoura Cliffs Pty Ltd (ABN 14 684 435 729) - Caoura Cliffs
This privacy policy ("Policy") applies to the collection, storage, use, and disclosure of personal information by or on behalf of Caoura Cliffs Pty Ltd ("Caoura Cliffs", "we", "us", or "our"), including our related entities, subsidiaries, employees, and representatives.
We are committed to protecting your personal information and ensuring its privacy, accuracy, and security. We handle all personal information responsibly and in compliance with the Privacy Act 1988 (Cth) ("the Act") and the Australian Privacy Principles ("APPs").
What is Personal Information?
Personal information is any information that identifies you or could reasonably be used to identify you. This may include details such as your name, phone number, email address, and other personally identifiable information.
What is Sensitive Information?
Sensitive information, a subset of personal information, includes details such as racial or ethnic origin, political opinions, religious beliefs, sexual orientation, health information, and biometric data.
Collection of Personal Information
Caoura Cliffs may collect and store personal information through our website, direct interactions, and other lawful means. This may include:
Name, phone number, email address, and postal address.
Financial or credit card details for processing transactions.
Information provided via inquiries, feedback forms, event registrations, or surveys.
Correspondence records (such as emails or phone conversations).
We will only collect sensitive information with your consent or where legally permitted.
If you provide personal information about someone else, you confirm that you have their consent to share it with us.
How We Collect Personal Information
We collect personal information through:
Direct interactions, including email, phone, or in-person communication.
Website interactions, such as online bookings, subscriptions, or contact forms.
Third-party sources where legally permitted.
Security surveillance footage at our premises for safety and security.
Use of Your Personal Information
We may use your personal information for the following purposes:
Managing bookings, reservations, and event inquiries.
Sending newsletters, promotional offers, and updates.
Processing payments and invoicing.
Conducting market research and business analysis.
Ensuring safety and security through surveillance and compliance procedures.
Complying with legal obligations and assisting law enforcement when necessary.
Direct Marketing
We may use your personal information for direct marketing purposes, including sending promotional emails and updates. You can opt out at any time by contacting us or using the unsubscribe link in our emails.
Disclosure of Your Personal Information
We may disclose your personal information:
To employees, contractors, and service providers for business operations.
To third-party vendors for payment processing and IT support.
To regulatory authorities or law enforcement when legally required.
In the event of a business sale, merger, or transfer.
We do not sell or trade personal information to third parties.
Security of Personal Information
We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. However, while we strive to protect your data, we cannot guarantee absolute security during electronic transmissions.
Access to Your Personal Information
You have the right to access and update your personal information. To request a copy or correction of your data, please contact us at the details provided below.
Complaints and Concerns
If you have any concerns about our handling of your personal information, please contact us. We will investigate and respond within a reasonable timeframe.
Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies.
Updates to This Policy
We may update this Policy from time to time. The latest version will be available on our website. By continuing to use our services, you accept the terms of the updated Policy.
Contact Us
Caoura Cliffs Pty Ltd (ABN 14 684 435 729)
1450 Caoura Road, Tallong, NSW 2579
Email: contact@caouracliffs.com.au